Certificate Programs: Hardware - Network Technician

Certificate Program In Hardware And Networking (Comprehensive)



Over the years computers have become an integral part of the office environment. Aspiring professionals in the IT field need to understand the basics of computers. In addition, they need to acquire basic skills to solve common computer-related problems and enhance their productivity. Windows has emerged as one of the most widely used operating systems over the last decade. Windows is easy to use and has therefore become very popular. 

The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job.  In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

In addition, this course also addresses the latest skills needed by technicians, such as basic principles on how to secure a network and network technologies, media and topologies, devices, management, tools and security.

Exit Profile:
Understand the fundamentals of computer technology, networking, and security.
Identify hardware, peripheral, networking, and security components of a computer.
Understand the basic functionality of the Windows OS.
Understand basic troubleshooting methodology.
Practice proper safety procedures while working with computers.
Effectively interact with customers and peers.
Identify and define network components, models, and protocols 
 Install, configure, and troubleshoot networks  
 Manage and monitor networks  
 Implement security methods to ensure network security
Describe the enterprise desktop life cycle.
Assess hardware and infrastructure readiness for enterprise level desktop deployment.
Identify and select the appropriate deployment option as per organizational requirements.
Deploy, manage, and secure desktops by implementing centralized policies.
Design, configure, and implement desktop settings
Manage and maintain an organizational desktop infrastructure.
Plan, configure, and implement user state virtualization. 



CompTIA A+ 220-901

CompTIA A+ 220-902

CompTIA N+ N10-006



Part 1 - Installing, Configuring, Managing, & troubleshooting a PC (A+) (54 Hours)

After completing this course, the students should be able to:

Describe computers and their components. 
Install, maintain, and troubleshoot computer components and peripherals. 
Diagnose and troubleshoot issues affecting laptops and personal computing devices. 
Install and configure the Windows OS.
Describe OS boot sequences, methods, user interfaces, startup utilities, and system tools and utilities. 
Carry out preventative maintenance and safety procedures. 
Describe computer networks, their components, network connectivity options and methods. 
Mitigate computer security threats. 
Describe green computing and its approaches. 
Appropriately use communication skills at the workplace.

Paart 2 - Protocol & Internetworking Standards (N+) (44 Hours)

After completing this course, the students should be able to:
Explore and summarize networking concepts. 
Install, configure, and troubleshoot wired and wireless networks. 
Identify the various network media types and connector types. 
Explore different network topologies.
Explore the LAN and WAN technologies. 
Identify and troubleshoot common connectivity issues.  
Analyze network traffic using the appropriate network monitoring resource. 
Implement wireless security measures. 
Identify the methods of network access security and user authentication. 
Identify common threats, vulnerabilities, and mitigation techniques in the context of network security.

Part 3 - Enterprise Business Desktop Deployment (42 Hours)

After completing this course, the students should be able to:
Understand desktop deployment 
Identify the different desktop deployment levels and methods 
Assess the network infrastructure for deployment and test application compatibility 
Identify deployment scenarios and challenges and guidelines for desktop deployment 
Understand the role of Active Directory Domain Services (AD DS) 
Identify image formats and the imaging process and create and maintain images
Plan and deploy desktops in a small business environment, medium business environment, and an enterprise business environment 
Install and configure Remote Desktop Services (RDS) 
Implement user state virtualization, desktop deployment support, and desktop security 
Monitor the desktop health using various tools and troubleshoot enterprise desktops


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